Technical Analyst, Assoc
Job Summary An Associate Technical Analyst effectively manages and supports the work queue to close or assign tickets while providing exceptional consumer focus and meets prescribed performance and qu...
Technical Analyst, Assoc
24 January 11:35 AM
Salary: $57688 — $57688
Company: Spectrum Health
Location: Grand Rapids, Kent County
Description
Job Summary An Associate Technical Analyst effectively manages and supports the work queue to close or assign tickets while providing exceptional consumer focus and meets prescribed performance and quality metrics. Results-oriented, focused on consumer requests and incidents, projects, and consultative work of varying complexity. Supports, upholds, and advances core practices, helping to improve team results and outcomes. This position is the base of our MID-LEVEL support roles. It is not an en… View full job description
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