Technical Analyst, Assoc

Job Summary An Associate Technical Analyst effectively manages and supports the work queue to close or assign tickets while providing exceptional consumer focus and meets prescribed performance and qu...

Technical Analyst, Assoc

24 January 11:35 AM

Salary: $57688 — $57688

Company: Spectrum Health

Location: Grand Rapids, Kent County

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Description

Job Summary An Associate Technical Analyst effectively manages and supports the work queue to close or assign tickets while providing exceptional consumer focus and meets prescribed performance and quality metrics. Results-oriented, focused on consumer requests and incidents, projects, and consultative work of varying complexity. Supports, upholds, and advances core practices, helping to improve team results and outcomes. This position is the base of our MID-LEVEL support roles. It is not an en… View full job description

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